PatientNow Essentials x Health Gorilla Labs: Reviewing Lab Results in PatientNow
Overview
When lab results are returned to the system through the Health Gorilla integration, you’ll receive a notification in your task list. This guide walks you through identifying, viewing, and managing new lab result notifications within PatientNow.
Identifying New Lab Result Notifications
When a new lab result arrives you will receive a pop up notification:
You’ll see a notification indicator on your task list — a yellow bubble with a number inside.
The number indicates how many unread notifications you currently have.
In your task list, you can review the following columns:
Priority: High
Assigned To: user who placed the original lab order
Status: Pending Review
Category: Labs
Client's Name
Created By: user who placed the original lab order
Tasks may be edited on a per task basis to change any of these fields
If the Status is Pending Review and the Category is Labs, this means you have lab results to review.
Unsolicited ResultsWhile integrated with Health Gorilla Labs, if you place an order outside of the Health Gorilla Lab integration the results will still pull into PatientNow Essentials. The system will match the record using the client's First Name, Last Name, Date of Birth, and Gender. If the system can not match a client with the results it will not assign a client's name and you will have to assign the client in the Task List.
To assign a Client you will open the Task List and click on Assign Client.
A pop up will appear and you will select the Client from the drop down
After you select the patient and click assign another pop up will appear to confirm the changes
⚠️ Important Note: Once confirmed, this action cannot be changed.
Accessing the Client’s Lab Results
To view the results:
Open the Medical dropdown menu.
Select Treatment List.
Search for the corresponding client.
Double-click on the client’s name to open their Treatment Record.
Navigate to the Labs tab.
On the left side, you’ll see a list of lab results associated with this client.
If the client has multiple lab results over time, they’ll be separated by date into collapsible folders.
Use the down arrow to expand a folder and the up arrow to collapse it.
Viewing and Managing the Lab Result
To view a result:
Click on the result you want to review.
The selected result will display in the main window.
Viewing Tools and Options
While viewing results, you can:
Zoom In / Zoom Out to adjust the view.
Use the Magnifying Glass icon to search for specific keywords within the report.
Download or Print the results as needed.
Open in Full Screen using the icon with the arrow on 4 corners
After reviewing the result, close the treatment record.
Completing the Review and Managing Tasks
It’s best practice to update your task list as you complete lab reviews.
Return to your Task List.
Locate the corresponding lab result task.
Mark it as Complete by clicking the Paper with Check icon.
This helps keep your task list organized and ensures your workflow remains efficient.