patientNOW allows you to “hide” fields and tabs that you may not use in 3 areas: Patients | Registration/Billing, the Add Patient window, and on the patient portal (myPatientNOW).
System Required Fields
The following fields are always required:
- First Name
- Last Name
- Date of Birth
- Email Address
Complete Patient Registration Fields Tab
Navigate to Administration | Data Tables, Patient Registration Fields Tab. This requires specific access rights, so if you don’t see it, check with your Office Administrator.
Note: You may remove the following tabs entirely from the patient portal (myPatientNOW): Insurance, Family History, and Personal Medical History.
For each field on the left-hand side (e.g. Personal Identification – Gender), check the boxes to:
- display the field in the Patients | Registration/Billing section
- require the field to be completed before the user leaves the Patients | Registration/Billing section
- display the field in the Select Patient | Add Patient window
- require the field to be completed before the user leaves the Select Patient | Add Patient window
- display the field on the patient portal, myPatientNOW
- require the field to be completed before the patient leaves that section of the patient portal, myPatientNOW
Warning: Please carefully consider how requiring a field may affect your staff’s processes and work flow. Also, be sure that any required field on the patient portal is something that ALL patients would know.