Notes:
– This new version is only available for PatientNow clients utilizing the cloud product and is available as of October 13, 2021. Practices will receive a notification of the date in which you are scheduled to receive this update. It is important that you completely exit out of PatientNow at the end of the day before receiving your update.
– In PatientNow v7.0.207, the ability to send / receive Direct Messages has been removed. Direct Messaging was a previous Meaningful Use requirement that is no longer applicable to PatientNow clients. This only impacts provider-to-provider messaging and does not impact provider-to-patient messaging.
New Products and Functionality
- Scheduled Patients Summary reportThis report can be found under Back Office > Reports / Analysis > Scheduling tab. The data highlighted in this report will give you an overview of each patient coming in for the day, how long they have been a patient, their average spend, and much more!
- eFax integrationPatientNow now integrates with eFax, formerly known as MyFax. This integration allows for practices to receive faxes digitally through the software.
- LabCorp integrationPatientNow now integrates with LabCorp to send and receive lab orders directly from the software.
Enhanced Functionality
- Rescheduling multiple appointments
PatientNow now offers an easier and efficient way to reschedule multiple appointments for the same patient on one day.
When right-clicking an appointment and selecting “Reschedule”, the calendar will now ask if you would like to reschedule all appointments for that day.
If so, when right-clicking on the time slot in the calendar to paste the appointment to the new time/date, you will be presented with a list of each appointment type needing to be rescheduled.
Simply select the appointment type you wish to reschedule in that slot and the edit appointment window will appear. Make any necessary changes to the appointment and click OK to save. Repeat the process until all appointments have been rescheduled.
Fixes
- In merchant mapping, MIDs are no longer required for all facility/provider combinations for PatientNow Payments or CareCredit
- Fixed an issue with office appointments where resources are allowed but not required
- Adjusted the date fields on the CMS1500 form so they are no longer cut off
- Fixed an issue where the add patient screen did not close if insurance information was added
- Fixed an issue on the Product Sales report where the product filter does not properly limit the selection list when a category is selected
- Fixed an issue with MyAppointmentNow where available times will not be found if an allowed room doesn’t have a default schedule for all facilities
- Fixed an issue where product quantities were not being updated if they were associated to a procedure and it’s quantity
- Fixed an issue where the schedule block was only showing one resource selected after adding one with multiple selected
- Fixed an issue when syncing referring provider and primary care provider from MyPatientNow to PatientNow
- Fixed an issue where creating an office appointment with an invalid recurrence causes Google Sync to fail
- Fixed an issue where editing a social history question on MyPatientNow does not sync the answer back to PatientNow
- Fixed an issue where payment reports could not be run with sufficient data volume
- Fixed an issue where when editing a social history date duplicates the answer in MyPatientNow
- Fixed an issue where funds added to a gift card are not being reduced on the unearned income balance report when the payment is applied to an original amount
- Fixed an issue where membership invoice, facility, provider, and seller do not correctly reflect on the Payments Pivot Table if they are changed post sale
- Fixed an issue on the iOS application where users were unable to undo X, text, or numbers
- Fixed an issue where birthday emails were sending even when disabled
- Fixed an issue where the refund line on invoices does not reflect the charge line
- Fixed an issue where when a document is assigned to a tab that is a subset of another tab, the document appears in both tabs
- Fixed an issue where Clinical Procedure Count Pivot Table error was being thrown when using the Copy to Mail Merge function
- Fixed an issue where Google Calendar syncing issues occur if a practice has over 100K+ office appointments
- Fixed an issue where overpaying an invoice will result in an incorrect quantity of items showing in the drill down on the payments pivot table
- Fixed an issue where when a patient has a missing photo, an error occurs in several places
- Fixed an issue where an error is thrown when clicking View Message on Batch Messages when no message is selected
- Fixed an issue where if a selected patient has more than 15K appointments, the new appointment window will take more time to open
- Fixed an issue where the “Select Sender and Recipient” window can become unresponsive in Release of Information
- Fixed an issue with sending accent marks in a batch text message
- Fixed an issue when a merchant mapping combination isn’t covered for PatientNow Payments, the Clover CC button is showing up
- Fixed an issue where text minders are not going out for specific scenarios
- Fixed an issue where there was a typo in the Charge Capture by Date with Units report
- Fixed an issue where an error was thrown when opening the schedule when there are duplicate resource names